RiteWay Conveyors, Inc. The office staff enjoyed a great day at the Oak Ridge Conference Center today. The training was on personal accountability. We trained on QBQ: The Question Behind the Question. Personal Accountability. The participation was amazing and the team really enjoyed what they learned. Look for all the changes that will be happening within our company as we practice and embrace QBQ to provide you with an Excellent Customer Experience. Thanks Kirsten Lindeen and John Miller for your wonderful program. If you woudl like more information on QBQ and Personal Accountability Training, please feel free to contact us. You won’t regret it.